Taro Pumps Service Support: Trust Building Beyond Installation

Brand loyalty is important for every company. Texmo Industries & our brand Taro Pumps, is no exception. We stay focused on customer satisfaction not just by making high-quality pumps & motors but also by keeping some critical aspects in mind:

• Pumps are not one-time purchases, they are long-term assets

• A pump is not a stand-alone product, it is an integral part of a water-management system

• Pumps are not just about specifications, they also need to be supported by us

• Pumps do not operate in static conditions, they often face demanding & dynamic environments

• Maintenance is not about repair alone, it is also about preventive care

With all this in mind, we look at the world of Taro Pumps support with you, the customer, in mind – front & centre.

Minimises disruption
You can buy the best possible pump in the market after analysing information such as efficiency curves, discharge rate, and upfront costs & many others. But, if there is even the smallest of disruption in performance then it will cause you an immense amount of stress. For sure, even the best-designed & manufactured pump is vulnerable to sudden failures due to many reasons. Over time, wear & tear will also reduce the performance of the pump. But...

The one important thing that can help minimise (if not eliminate) disruption is to get a pump that is supported by a strong, technical, efficient, and wide-spread team. Whether it is a farmer tending a small field, or a homeowner, or even an office space, timely support is crucial so everybody can avoid the cost of downtime.

Holistic expertise
Taro Pumps service is not limited to fixing a problem. It takes a broader approach to pump service & maintenance by providing:

• Correct installation guidance

• Advice on making the right pump choice

• Tips on maintenance

• Regular meets with the Taro Pumps team

• Recommendations based on specific applications

When you have the involvement of experienced, and proficient technicians, you get to enjoy deep insights gathered over years of operating in the pump space. This knowledge-sharing approach helps our customers in not only understanding operations of the pump but also invest time in proactive maintenance rather than reactive repairs.

Service = Trust
Yes, customers choose our brand based on proven performance, and engineering. But they stay with us & even become our brand ambassadors because of service. We believe that our focus on consistent & authentic support makes it possible for our customers to rest easy. A pump’s performance is not measured just on one day – it is measured over its lifecycle. Service is also not a mere add-on in our portfolio – it protects your investment, ensures peace of mind, and keeps vital water systems flowing smoothly.

Our extensive service network powers us to offer you faster resolutions. This infrastructure coupled with genuine spares means you can enjoy your pump for many years. We know that our pumps help protect livelihoods, deliver a stress-free daily routine, and ensure continuity.

Taro For Life – this is a maxim we take seriously when it comes to service as well.