Customers Meet: Sellam Agencies, Madurai Sales Office
Taro Pumps loves to listen to customers and solve any pump troubleshooting issues they may have. Yes, we have a dedicated customer service team and we also make it a point to go to our customers every now and then.
The customer-voice helps us immensely in pump efficiency optimisation. Thus, when our Taro Pumps dealer, Sellam Agencies, organised a customers meet in Viralimalai, our Madurai Sales Office team was there as well. We got the opportunity to interact with 120 customers in a session that lasted two-and-a-half hours.
Information about our company, 5 Ticks, and maintenance tips was given to all participants. It was especially wonderful to hear about the positive feedback on our brand & products that include a range of borewell pumps, and the best electric water pumps in the market. Another unique feature is our 2-year warranty that helps customers. The participants, especially Nagaraj, and Murugesan, spoke about how delighted they are with the meet, and the products. Nagaraj has been the village president and he said that Texmo Industries is a company he believes in, and it helps in his livelihood. Nothing like customers being our brand ambassadors! It is always great to hear high praise for the performance of our water pump motors, and centrifugal pumps among other things!